Privacy Policy
At NoteKart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
We collect information you provide when you create an account, list materials, or communicate with other users. This may include your name, email address, college name, and uploaded study material details. We may also collect device and usage information to improve user experience.
2. How We Use Your Information
The information collected is used to:
- Provide and personalize our services.
- Enable communication between buyers and sellers.
- Improve platform performance and security.
- Send important updates or promotional content (you can opt out anytime).
3. Data Protection
We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption of sensitive data, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute safety.
4. Sharing of Information
We do not sell or rent your data to third parties. Information may be shared only with trusted service providers who assist in operating our platform or as required by law.
5. User Communication Safety
NoteKart provides a chat feature to facilitate communication between buyers and sellers. To ensure your safety and privacy, we recommend:
Important Safety Guidelines
- Always finalize deal terms before sharing personal contact information
- Never share sensitive personal details (bank account numbers, passwords, etc.) through chat
- Report any suspicious behavior to our support team immediately
Recommended Communication Protocol
- Use NoteKart's chat system for initial communication
- Share alternative contact methods only after confirming the deal
- Meet in safe, public locations for in-person exchanges
- Verify the identity of the person you're dealing with
6. Cookies
NoteKart uses cookies to enhance your experience, remember preferences, and analyze traffic. You can choose to disable cookies through your browser settings.
7. Your Rights
You have the right to access, update, or delete your personal information. For any concerns, contact us at contact@notekart.co.in.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Chat messages are typically retained for 90 days after the conversation ends, unless required for legal or security purposes.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date. We will notify users of significant changes through email or platform notifications.
11. Payment Gateway Integration
NoteKart now integrates a secure third-party payment gateway (Razorpay/Stripe/PayPal) to process payments for premium listings or paid features.
What data is shared with the gateway?
- Your name and email address
- Billing address (if provided)
- Payment method details (card, UPI, net banking) – fully encrypted
We do not store your full card number or bank account details on our servers. The gateway's own privacy policy applies to that data.
Payment Terms (No Separate Terms Page)
- All payments are final and non-refundable unless a technical error occurs on our side.
- NoteKart is not responsible for gateway downtime, bank delays, or incorrect user inputs.
- By making a payment, you agree to the gateway's terms of service.
- Disputes must be raised within 7 days to contact@notekart.co.in.
Last Updated: April 2026